Ordering and Shipping Information
ORDERING AND PAYMENT
To place your order simply choose your item(s) and add them to your cart. When you are ready to check out, review your cart, make any necessary changes in quantity and check out. We use PayPal for all of our payment processing. It's fast, easy and secure. With PayPal you can pay with your credit card, or your PayPal bank account if you have one. Of course we also accept money orders and cashiers checks.
Money Orders/Cashiers Checks can be mailed to:
Redding Trophy Center
2747 Bechelli Lane
Redding, CA 96002
SCHOOLS AND BUSINESSES THAT USE PURCHASE ORDERS
You may use a purchase order when ordering. To do this please place your order via email or fax along with a copy of the purchase order. We will require a credit card number to have on file. Your order will be processed and your credit card will not be billed if payment is received within 30 days.
OR
If you are a government agency or have an established account, you may be pre-approved, please check with us for eligibility. Approval is solely at the discretion of Redding Trophy Center.
NOTE: PAYMENT MUST BE RECEIVED WITHIN 30 DAYS OF SHIPMENT. Late fees of 1.5% per month will be applied to any late payments.
SHIPPING
Shipping is a snap here at Redding Trophy Center. We ship via UPS, FedEx, or USPS at our discretion.
Please provide us with a street address to ship your product. No P.O. Boxes please. Also a daytime phone number just in case the shipper has a need to get in touch with you about your delivery.
In general most items will take 5-6 business days (excluding Saturday, Sunday and Monday) to get from the West Coast to the East Coast and less time for locations in between. Here's some information regarding where certain items will ship from:
Trophies - California, New Jersey
Plaques - California
Ribbons - California, Texas
Stock Medals - California
Custom Medals - Michigan
Stock Pins - California, New York
Custom Pins - Michigan
Glass/Crystal - California, Massachusetts
Acrylic - California
RETURNS POLICY
All items are custom made to order. Therefore items that are special order, personalized, imprinted, engraved, or require cut pieces are not returnable. Other items may be returned within 14 days for replacement or credit on future orders. Items must be returned in original condition and packaging. The customer is responsible for all return shipping charges. A 15% restocking fee may apply to certain items.
PRODUCT IMAGES
Images of products on our site are for example purposes only. Colors, bases, columns, figures and actual products may differ slightly depending on customers selections and product availability.
SALES TAX
Sales tax will be applied at 7.25% to all orders being shipped within the State of California.
To place your order simply choose your item(s) and add them to your cart. When you are ready to check out, review your cart, make any necessary changes in quantity and check out. We use PayPal for all of our payment processing. It's fast, easy and secure. With PayPal you can pay with your credit card, or your PayPal bank account if you have one. Of course we also accept money orders and cashiers checks.
Money Orders/Cashiers Checks can be mailed to:
Redding Trophy Center
2747 Bechelli Lane
Redding, CA 96002
SCHOOLS AND BUSINESSES THAT USE PURCHASE ORDERS
You may use a purchase order when ordering. To do this please place your order via email or fax along with a copy of the purchase order. We will require a credit card number to have on file. Your order will be processed and your credit card will not be billed if payment is received within 30 days.
OR
If you are a government agency or have an established account, you may be pre-approved, please check with us for eligibility. Approval is solely at the discretion of Redding Trophy Center.
NOTE: PAYMENT MUST BE RECEIVED WITHIN 30 DAYS OF SHIPMENT. Late fees of 1.5% per month will be applied to any late payments.
SHIPPING
Shipping is a snap here at Redding Trophy Center. We ship via UPS, FedEx, or USPS at our discretion.
Please provide us with a street address to ship your product. No P.O. Boxes please. Also a daytime phone number just in case the shipper has a need to get in touch with you about your delivery.
In general most items will take 5-6 business days (excluding Saturday, Sunday and Monday) to get from the West Coast to the East Coast and less time for locations in between. Here's some information regarding where certain items will ship from:
Trophies - California, New Jersey
Plaques - California
Ribbons - California, Texas
Stock Medals - California
Custom Medals - Michigan
Stock Pins - California, New York
Custom Pins - Michigan
Glass/Crystal - California, Massachusetts
Acrylic - California
RETURNS POLICY
All items are custom made to order. Therefore items that are special order, personalized, imprinted, engraved, or require cut pieces are not returnable. Other items may be returned within 14 days for replacement or credit on future orders. Items must be returned in original condition and packaging. The customer is responsible for all return shipping charges. A 15% restocking fee may apply to certain items.
PRODUCT IMAGES
Images of products on our site are for example purposes only. Colors, bases, columns, figures and actual products may differ slightly depending on customers selections and product availability.
SALES TAX
Sales tax will be applied at 7.25% to all orders being shipped within the State of California.